PRIVACY POLICY

ANTLER CONSTRUCT LIMITED

1. Introduction

Antler Construct Limited ("Antler Construct", "we", "us" or "our") is committed to maintaining the confidentiality, integrity and security of personal information entrusted to us.

We recognise the importance of protecting personal data and respecting the privacy of our clients, prospective clients, suppliers, subcontractors, professional advisers and visitors to our website.

This Privacy Policy explains how we collect, process, use, disclose, retain and safeguard personal information in the course of conducting our business.

We process personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 ("PECR") and other applicable legislation.

This policy applies to personal information obtained through our website, electronic communications, telephone enquiries, contractual relationships and the delivery of our construction services.

2. Data Controller

For the purposes of applicable data protection legislation, the data controller is:

Antler Construct Limited
Somerset, United Kingdom
Email: info@antlerconstruct.com

Antler Construct Limited determines the purposes and means by which personal data is processed in connection with its business activities.

Enquiries relating to this Privacy Policy or the exercise of data protection rights should be directed to the email address above.

3. Personal Information We Collect

The nature and extent of the personal information we collect depends upon your relationship with our business.

We may collect and process the following categories of information:

3.1 Identity and contact information

Names, postal addresses, email addresses, telephone numbers, business names, job titles and other relevant contact information.

3.2 Project and contractual information

Property addresses, project specifications, architectural drawings, surveys, quotation requests, contractual documentation, correspondence and records relating to construction works.

3.3 Financial and transaction information

Billing details, payment records, invoices, purchase orders and other information necessary for financial administration and contractual performance.

3.4 Supplier and subcontractor information

Business contact details, professional qualifications, insurance documentation, certification records and other information required for procurement, compliance and project coordination.

3.5 Website and technical information

Internet Protocol (IP) addresses, browser information, device details, website interaction data and information collected through cookies or similar technologies, where applicable.

3.6 Communications and correspondence

Records of enquiries, emails, telephone communications, complaints, feedback and other interactions with our business.

3.7 Photographic and site information

Photographs, video recordings, inspection records and other project documentation created in connection with construction activities, where such material contains identifiable personal information.

We endeavour to ensure that all personal information collected is adequate, relevant and limited to what is necessary for the purposes for which it is processed.

4. Purposes of Processing

We process personal information where reasonably necessary for the lawful and effective operation of our business.

These purposes include:

Responding to enquiries and preparing quotations, estimates and proposals.
Entering into, administering and fulfilling construction contracts.
Planning, coordinating, managing and delivering construction projects.
Communicating with clients, consultants, suppliers and subcontractors.
Procuring materials, equipment and specialist services.
Maintaining project documentation, inspection records and quality assurance information.
Fulfilling statutory health and safety, building control and regulatory obligations.
Managing invoicing, payments, accounting and financial administration.
Handling complaints, defects, warranties and aftercare obligations.
Establishing, exercising or defending legal claims.
Maintaining the security and functionality of our website and business systems.
Conducting lawful business development and marketing activities.

We will not process personal information for purposes incompatible with those for which it was originally collected unless permitted or required by law.

5. Lawful Basis for Processing

We process personal information only where an appropriate lawful basis exists under Article 6 of the UK GDPR.

Depending on the circumstances, we may rely upon:

5.1 Performance of a contract

Where processing is necessary to enter into or fulfil a contract with an individual, including the provision of quotations, project administration and delivery of agreed services.

5.2 Compliance with legal obligations

Where processing is necessary to comply with applicable legal requirements, including taxation, financial reporting, health and safety and relevant construction regulations.

5.3 Legitimate interests

Where processing is necessary for our legitimate business interests, provided those interests are not overridden by the rights and freedoms of the individuals concerned.

Such interests may include effective project management, business administration, fraud prevention, maintaining professional relationships and the protection of our legal rights.

5.4 Consent

Where processing is based upon consent, including certain forms of electronic marketing and non-essential website cookies.

Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

Where special category personal data is processed, we will identify an additional lawful condition under Article 9 of the UK GDPR.

6. Disclosure of Personal Information

Antler Construct Limited does not sell, rent or commercially trade personal information.

We may disclose relevant personal information to third parties where necessary for legitimate business purposes, contractual performance or compliance with legal obligations.

Recipients may include:

Subcontractors, specialist trades and construction personnel.
Architects, structural engineers, surveyors and other professional consultants.
Material suppliers, equipment providers and delivery contractors.
Building control authorities, planning authorities and regulatory bodies.
Health and safety advisers and compliance service providers.
Accountants, auditors, insurers, solicitors and financial advisers.
IT support providers, website hosting services and business software suppliers.
Government departments, law enforcement agencies or other authorities where disclosure is legally required.

Information is shared only to the extent reasonably necessary for the relevant purpose.

Where third parties process personal information on our behalf, we seek to ensure that appropriate contractual and technical safeguards are maintained.

7. Construction Project Documentation

As part of our construction operations, we may create and maintain project records, including photographs, drawings, inspection reports, site documentation and records of works undertaken.

Such information may be used for:

Monitoring construction progress.
Demonstrating contractual performance.
Quality assurance and defect management.
Health and safety compliance.
Building control and regulatory inspections.
Warranty administration.
Resolution of contractual disputes or legal claims.

Project information will be handled in accordance with applicable data protection requirements and retained for an appropriate period.

Photographs or other materials identifying private individuals or revealing personal information will not be published for promotional purposes without an appropriate lawful basis.

Where appropriate, we will seek the property owner's permission before publishing photographs of private residential projects.

8. Data Security and Confidentiality

We implement proportionate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration, destruction or unlawful disclosure.

These measures may include:

Access controls and appropriate user permissions.
Password-protected systems and secure authentication.
Secure electronic storage and data transmission arrangements.
Restrictions on access to confidential project and customer information.
Appropriate oversight of external service providers.
Procedures for identifying and responding to suspected data security incidents.

Access to personal information is restricted, where practicable, to individuals who require it for legitimate business purposes.

We periodically review our arrangements to ensure that safeguards remain appropriate to the nature and sensitivity of the information processed.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including applicable contractual, statutory, regulatory and legal requirements.

Retention periods depend upon the nature of the information and the circumstances in which it was obtained.

Accounting and financial records are generally retained for a minimum of six years where required by applicable legislation.

Construction project documentation may be retained for longer periods where reasonably necessary in connection with contractual obligations, warranties, insurance requirements, regulatory compliance or potential legal claims.

Where information is no longer required, we will take appropriate steps to securely delete, destroy or anonymise it.

10. Website Cookies and Analytics

Our website may use cookies and comparable technologies to support website functionality, maintain security and assess website performance.

Cookies may include:

Essential cookies: Necessary for the operation, security and functionality of the website.

Analytics cookies: Used to understand visitor interactions and improve website performance.

Marketing cookies: Used, where applicable, to support advertising or measure marketing effectiveness.

Non-essential cookies will only be used where an appropriate legal basis and any required consent have been obtained.

Visitors may manage their preferences through applicable cookie controls or browser settings.

Further information may be provided in a separate Cookie Policy.

11. Direct Marketing

We may communicate with existing clients, prospective clients and professional business contacts regarding our services, company developments and relevant business information.

Direct marketing activities will be conducted in accordance with the UK GDPR and PECR.

Where consent is required, we will obtain it before sending marketing communications.

Individuals have an absolute right to object to the processing of their personal information for direct marketing purposes.

Marketing preferences may be updated or withdrawn at any time by contacting:

info@antlerconstruct.com

Requests to cease direct marketing will be respected, and appropriate records may be retained to ensure compliance with those requests.

12. International Transfers of Personal Data

Certain technology providers or third-party service providers may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we will ensure that the transfer complies with applicable UK data protection legislation.

Where required, appropriate safeguards may include UK adequacy regulations, approved international data transfer agreements or other legally recognised mechanisms.

13. Your Rights Under Data Protection Law

Subject to applicable legal conditions and exemptions, individuals have the following rights in relation to their personal information:

Right of access: To request confirmation of whether we process their personal data and obtain a copy of that information.

Right to rectification: To request correction of inaccurate or incomplete personal information.

Right to erasure: To request deletion of personal information in circumstances prescribed by law.

Right to restrict processing: To request limitations on the processing of personal information in certain circumstances.

Right to object: To object to processing based on legitimate interests and to object to direct marketing.

Right to data portability: To request the transfer of certain personal information in a structured, commonly used and machine-readable format.

Right to withdraw consent: To withdraw consent where consent forms the lawful basis for processing.

Individuals also have rights relating to certain automated decision-making activities where applicable.

Requests to exercise these rights should be submitted to:

info@antlerconstruct.com

We will normally respond within one calendar month of receiving a valid request, subject to any extension permitted by law.

We may request reasonable verification of identity before disclosing personal information.

14. Third-Party Websites and External Links

Our website may contain links to websites, platforms or services operated by third parties.

Antler Construct Limited is not responsible for the content, security or privacy practices of independently operated external websites.

Visitors are encouraged to review the relevant privacy notices before submitting personal information to third-party services.

15. Data Protection Complaints

We take concerns regarding personal information seriously and encourage individuals to contact us in the first instance if they believe their information has been handled inappropriately.

Complaints may be submitted to:

info@antlerconstruct.com

Individuals also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's independent data protection supervisory authority.

Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113

16. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect changes in legislation, regulatory guidance, business operations or the services we provide.

The latest version will be made available through our website, and the effective date will be updated accordingly.

Where material changes affect the way personal information is processed, we will provide additional notice where required by law.

17. Contact Information

For further information regarding this Privacy Policy, the processing of personal information or the exercise of statutory data protection rights, please contact:

Antler Construct Limited
Somerset, United Kingdom
Email: info@antlerconstruct.com